Every communication with your customers is vitally important to the future of both your company, and your customer’s journey. We’re passionate at DDI Software to provide you with a solution for this with our unique dialler software.
Engagement with your customers ensures that every single step of the way, you know whether they’re happy or likely to complain about the service. This allows you to be more agile to any changes that your customer is subject to.
Our dialler software gets you closer to your customers and will keep you competitive in your sector. We’ve developed our dialler software over our years in the field to provide something unique and necessary in your company’s processes.
Using our dialler software, many companies have been able to improve their productivity and increase the amount of revenue they create. Our whole team work together to take your customers on a positive and engaging journey that will in turn spawn trustworthiness in your company and your service.
We rate communication as the reigning champion of our work. Our dialler software will drive down the costs of your company and show to your customers that you value you them highly. This, especially in our uber-technological world, is integral.
To discover more about our team at DDI Software and how our dialler software can turn around your company’s fortunes, get in contact with us today.
“We love the flexibility and self-service nature of our system….and when we do call on DDI Software for support or advice their service is always prompt, knowledgeable and friendly.”
“Without the right systems in place you are effectively trying to manage in the dark. DDI’s
systems Ascent, callCent and Insight help to illuminate our business, providing clarity and visibility that enables us to quickly reach meaningful and informed decisions. It’s the perfect solution for us and one that I am sure other progressive organisations will want to explore.”
"The Ascent Collection system gives Hellix the automation required to manage large volumes of accounts in an easy to use and compliant process. It’s simple to operate, keeps agent interaction to a minimum, and DDI’s continuous product improvement programme ensures that they will continue to be a formidable force for many years to come."
"Ascent has proven to be a hugely reliable, dynamic and exciting collection system encompassing a wealth of functionality and speed of data access. Coupled with an impressive reporting module, it helps us deliver time and time again."
"We are a long-term client of DDI Software and are delighted that their systems have seamlessly integrated into our business processes and exponentially increased our productivity. The comprehensive web front end, which enables our clients to access their data real time has provided us a unique selling point and helped us to win business on several occasions."